Sharon Silva

Customer Experience Supervisor at Whisker

Sharon Silva is currently serving as a Customer Experience Supervisor at Whisker since March 2024. Previously, Sharon held the position of Senior Supervisor at Papa from April 2022 to January 2024, where a promotion was achieved due to consistently exceeding performance expectations and managing diverse projects. Prior roles include Supervisor at Papa, Social Media Advisor/Moderator, Mentor, and Leadership Specialist at Apple from August 2015 to April 2022, and Call Center Supervisor at T-Mobile from January 2004 to June 2012, showcasing a robust background in customer service and team leadership. Sharon holds an Associate degree in Specialized Science, Medical Assisting from McCann School of Business and Technology and is currently pursuing an Associate degree in Human Resources Management at Lehigh Carbon Community College.

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