Phil Bailey

Phil Bailey has extensive work experience in service management and IT service delivery. Phil started their career at the Department of Trade and Industry in 1983, where they held various roles including service desk analyst and service desk manager. Phil then went on to work at Capgemini, where they served as a service desk manager, consultant, problem manager, and head of service desk in both the UK and USA. After that, they worked at Pink Roccade as the head of problem management. Later, they joined Getronics/KPN as a service architect and Virtustream as an operations manager. Phil then worked at iCore as a service management consultant before becoming the information technology service delivery manager at Capita Business Services. Most recently, Phil has been working at RS Components as the lead service design and introduction manager and is currently working at Whitbread as the service design and introduction lead.

Phil Bailey attended Wimbledon College, but no specific information is provided about the degree or field of study.