Rodrigo Aragón Gutiérrez currently serves as the Front Desk Manager at Hyatt Place Knoxville Downtown under White Lodging since June 2024. Prior to this role, Rodrigo held various leadership positions, including Sub-Director of Commercial Channels and Sub-Director of the Fan Shop at Hey Banco, where responsibilities included the development of operational standards and customer experience protocols. With extensive experience in operations management, Rodrigo directed the daily operations of seven locations at PÚBLICO, overseeing a team of over 20 individuals and managing significant sales accounts. Previous roles include Guest Services Agent at Pier One Sydney Harbour and Night Auditor at Rydges Hotels & Resorts, highlighting a diverse background in hospitality and guest services. Rodrigo's educational qualifications include a Master's Degree in International Hotel Management from Blue Mountains International Hotel Management School and a Bachelor's Degree in Hotel Management from Universidad Intercontinental.
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