Sales Manager

The Sales Manager will be responsible for managing, coaching, and leading a Sales Department that consists of both inside and outside sales team members.

• Make outbound sales calls to prospective clients. Will also use other forms of prospecting including but not limited to: Linkedin posts/messages/connections, email and video email prospecting, hand-written letters, invites to webinars, and customer research and incentive offers.

• Supervise and coach the sales team on best use of all of the above.

• Train new sales department hires.

• Audit sales calls using Chorus (software). Work with stakeholders to determine how to set useful tracking metrics in Chorus.

• Audit sales activity and performance in Salesforce. Work with stakeholders to create KPIs and reports/dashboards to effectively track KPIs.

• Audit call metrics using Aircall (phone software). Establish KPIs with Stakeholders and create process to manage sales team member's call metrics.

• Track employee performance and KPIs and communicate with stakeholders prior to quarterly and annual performance reviews.

• Hold weekly Sales Team meetings to address weekly KPIs, coaching opportunities, updates, questions, or new ideas.