Bryan Thomas

Bryan Thomas has over 20 years’ experience in the IT industry, including sales, sales management and professional services delivery management. As VP of Managed Services, Bryan is responsible for day-to-day operations related to premier support and managed service delivery. Bryan was instrumental in creating the FirstCall practice, which delivers superior personalized 24×7 technical support for IT Operations Management software users around the globe. The service has been extremely successful and has significantly increased the value Whitlock provides to their clients. Bryan also rolled out TotalCare, the remotely delivered Management as a Service for cost-effective administration and maintenance of complex best of breed IT Operations Management environments. Bryan has a true entrepreneurial spirit, enthusiasm that is infectious, and a passion for building loyal customers.