Kimberley Hayden is an accomplished communications professional with extensive experience in internal communications across various industries. Currently serving as Head of Internal Communications at WHSmith since September 2022, Kimberley previously held roles such as Senior Internal Communications Manager at UKTV and Internal Communications & Engagement Lead within the BBC Radio & Music department, where significant contributions included developing an internal communications strategy for BBC Sounds. Additional experience encompasses transformative roles at King's College Hospital NHS Foundation Trust, London City Airport, and Barclaycard, showcasing a strong ability to enhance engagement and improve communication channels. Kimberley's career began in hospitality and reception roles, where foundational skills in interpersonal communication and creative design were cultivated.