Cristina Fedirka

Cristina Fedirka is an accomplished professional with extensive experience in customer experience and operational management across various industries. Currently serving as the Head of Customer Experience at Wibond since October 2022, Cristina has previously held pivotal roles including Customer Experience Manager at Ualá and Senior Operations Manager at Cognizant. In their tenure at Cognizant, responsibilities included achieving operational targets for LATAM Google projects and managing performance metrics. Prior experience encompasses a leadership role at EY, where Cristina coordinated a team of 450 tax professionals, and earlier positions in quality and training across multiple organizations, including Banco Hipotecario and TeleTech. Cristina holds degrees in Law from the University of Buenos Aires and in Social Sciences from the Universidad Nacional de Quilmes.