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M.D. Rakibul Hasan

Team Manager at Wicresoft

MD Rakibul Hasan has a professional track record in various companies such as Grameenphone, QUBEE, Wicresoft, and BDCOM Online Limited. In these roles, MD RAKIBUL has demonstrated a commitment to customer support, service delivery, and achieving sales targets. Currently, in their role at Wicresoft, Rakibul represents Microsoft and provides premier support to Office 365 customers in the APGC region. Their experience includes roles as a Team Manager, Technical Team Lead, Premier Office 365 Support Engineer, and Technical Support Engineer. At BDCOM Online Limited, Rakibul served as a Sr. Executive and Executive in the Service Delivery Desk department, where MD RAKIBUL managed KPI assurance, customer communication, and coordination with various departments for issue resolution.

Links

Timeline

  • Team Manager

    August, 2022 - present

  • Technical Team Lead

    August, 2021

  • Premier Office 365 Support Engineer

    January, 2020

  • Technical Support Engineer

    September, 2019