Enterprise Pre-sales Engineer

About us:
Wifinity was founded in 2007 to solve a problem—our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn’t an option.

And that problem isn’t exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities.

Conventional home broadband doesn’t always work for them.

Wifinity is different. We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides. We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms.

We take the complexity out of connectivity.

The opportunity:
In this role you will be responsible for the production of new and modification of existing Wifinity Enterprise network solutions.  The team's deliverables are to maintain a design led business approach to maximise new business sales and existing performance improvements. You will have the chance to work within an exciting team and contribute to new developments and future products at Wifinity through supporting our salespersons and business growth teams.​

**Key areas of focus:**Joining our Pre-sales team you will be involved in the creation of customer facing network designs and their associated costings across our product portfolio; SD-WAN, Enterprise LAN/WLAN, WAN connectivity. ​

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You will work with other members of the Engineering team and members of the Sales team to help ensure the continued successful delivery of Wifinity solutions to customers.​

Your day-to-day role will consist of the following responsibilities, you may be required to carry out further responsibilities at the company's discretion.​

• Supporting Sales persons with customer interactions in the form of meetings, webinars and customer visits.
• Requirement gathering for new business and existing business development opportunities.
• Supporting the tender process with designs and costings to support wider Wifinity bid submissions.
• Customer requirement refinement through onsite customer workshops and virtual interactions.
• Supporting creation of customer facing presentations and material to support Wifinity solutions
• Complete complex internal and external facing high level enterprise network designs
• Complete complex internal and external facing low level enterprise network designs demonstrating adherence to a set of customer requirements
• Complete customer site surveys in support of existing design proposals and in response to customer requirements.
• Work with the Engineering team to ensure product development is in line with market trends and customer requirements.
• Produce and review accurate Bill of material documents and associated cost models.
• Maintaining good industry knowledge of best practices and market trends.
• Maintaining ongoing knowledge of Wifinity solution vendors and products.

Customer Driven:  

• Identify and assess customers’ needs to achieving and exceeding customer satisfaction
• Build sustainable relationships and trust with customers through open and interactive communication
• Act as a thought leader for Wifinity customers guiding them on appropriate Wifinity Enterprise solutions
• Handle customer queries, provide appropriate solutions and alternatives within the expected time frame and follow up to ensure resolution

About you:
You will be an experienced individual with the ability to work proactively on tasks and understand the full scope of a problem and work to a solution without the need for continuous direction.  

You value quality and design excellence and are able to articulate solutions demonstrating this in a manner that can be understood by a less technical audience.  

This role will be responsible design, product selection and recommendation, implementing and managing security devices for customer and core networking projects. This position requires excellent security/firewall management background in large organization or MSP. 

You are comfortable at working within a team and also highly motivated when working on tasks personally.  You should be comfortable with UK travel and working remotely, both at home and on location at customer sites.   

We are looking for someone that: 

• Is available for UK Travel and maintains a full UK driving licence
• Maintains a personal interest in associated technologies
• Can conduct customer on site meetings and develop high level design ideas during these interactions.

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Your experience:

• Security/Firewall management background

• In-depth knowledge of configuring and maintaining of large enterprise firewalls.

• Must have experience analysing and implementing firewall rules across a networks security estate.

• Demonstrated ability to analyse network traffic flows to reverse-engineer the required firewall ports and rules to allow appropriate H/W Proposals

• Proven hands-on experience with firewalls and a comprehensive knowledge of IP networking and network security including Intrusion Detection, DMZ, encryption, IPSec, PKI, VPNs, MPLS/VPN, Site to Site VPN tunnels, SSL/VPN, proxy services, and DNS

• Experience with routers and switches, and a good understanding of IP sub netting and routing such OSPF and BGP

• Strong Knowledge of SD-WAN & associated setups

• Experience of designing ZTNA & SASE Architecture

• Working knowledge of multiple industry vendors

• Fortinet NSE 4 or greater (or equivalent Vendor level)

• Vendor Wired Accreditation, Wired Industry Accreditations, CCNA, CCNP

It would be nice to also have:

• Ruckus Vendor Experience

• ​Fortinet Vendor Experience

• Multiple Vendor NGFW experience

• Multiple vendor routing and switching experience

We offer a competitive salary and benefits package which includes an ‘Annual Leave Buy & Sell Scheme’, in addition to a remote first working environment, allowing our employees more flexibility when it comes to the importance of a healthy work / life balance. Please be aware that the successful applicant to this role will receive an offer which is subject to the satisfactory completion of a basic level DBS check. 

At Wifinity we pride ourselves on being an equal opportunities employer, with an inclusive culture who do not discriminate and whose hiring outcomes and commitments are based upon your talent and experience. This advert can be available in other formats (upon request) for those who require it, please contact jobs@wifinity.co.uk for assistance