Hidayet Elbir

Hidayet Elbir is an IT professional with extensive experience in technical support and service management, currently serving as an IT Service Desk Engineer at Wiggin since September 2024. Previously, Hidayet held the position of 2nd Line Support Analyst at Shakespeare Martineau, providing support to a leading UK law firm with over 1000 users, and managing various projects. Earlier roles include IT Service Desk Analyst at Charles Russell Speechlys, where Hidayet supported a wide range of users across multiple international offices, and IT Helpdesk Support at AIA Solution, focusing on first-line support and IT service management. Hidayet's background also includes experience as an Assistant Project Manager and Bookkeeper at Rayan Constructions. Hidayet holds a Certificate of Higher Education in Digital Arts from the University of Kent, a BTEC Level 3 Extended Diploma in Information Technology, and boasts solid academic achievements from Brondesbury School.