Diego Santos

Diego Santos is a seasoned professional in customer experience management, currently holding the position of Customer Experience Supervisor Sr at will bank since July 2021. Prior to this role, Diego served as a Customer Experience Supervisor at BrasilCenter from May 2013 to July 2021, overseeing a team dedicated to addressing user feedback related to NET products at the Agency of National Telecommunications (ANATEL). Diego's career began with positions in technical operations, including a role as an SMD Machine Operator at LI TECNOLOGIA and as an Electronic Assembler at Gertec, where responsibilities included machine operation, production oversight, and quality testing. Diego holds an educational background from Multivix.