FS

Frederik Schurizek-Antonsen

Senior Director, Customer & Competitor Insights at Demant

Frederik Schurizek-Antonsen has held various roles in customer insights, market research, and strategy across companies such as Demant, GN Hearing, Ikano Bank, Nilfisk, ReSound, Danske Bank, and Økonomistyrelsen. Frederik has demonstrated expertise in driving customer understanding and implementing customer-centric strategies to improve business outcomes. Frederik's responsibilities have included mapping competitor offerings, developing customer insights plans, implementing NPS setup, driving segment strategies, defining customer experience value propositions, facilitating innovation, and managing research projects to support product development. Frederik’s strong analytical skills and business acumen have enabled him to make fact-based decisions and drive improvements in customer service and product development.

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Timeline

  • Senior Director, Customer & Competitor Insights

    October 1, 2023 - present

  • Head Of Competitor Insights, Demant

    March, 2021

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