The Customer Experience Team at Willoughby City Council is dedicated to enhancing the interactions that residents and visitors have with council services. This team focuses on strategizing and designing customer experience initiatives, improving business processes, and delivering top-notch customer service across various channels to ensure the community's needs are met efficiently and effectively.
Andrea Bornstein
CX Strategy And Design Lead
Ann Brownlow
Customer Service Officer
Dylan Albuquerque
Customer Experience Lead
Jo Jewitt
Customer Experience Senior Man...
Natasha Bhojwani
Business improvement and Custo...
Regina Maples
Customer Service Representativ...
TIMOTHY CONNELL
Customer Service Officer - Cus...
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