Emily Shuttleworth

Emily Shuttleworth is an experienced housing professional, currently serving as Housing Service Operations Lead at Willow Tree Housing Partnership since December 2023. Prior to this role, Emily held various positions at Hundred Houses Society Ltd in Cambridge, including Head of Customer Experience and Housing Services Manager from September 2019 to December 2023. Emily's career began at Rooftop Housing Group, where roles included Housing Officer and Income Administrator from April 2004 to October 2009. Further experience includes serving as Area Housing Manager and Housing Officer/Income Officer at bpha from October 2009 to August 2019. Emily's educational background includes a Level 4 qualification in Housing Practice from the Chartered Institute of Housing and a BA (Hons) in Business Management from the University of Worcester.