Charles du Trieu de Terdonck

Charles du Trieu de Terdonck is a seasoned professional in the field of telecommunications and network integration. Currently serving as a Voice and Network Integration Engineer at Win s.a. since April 2021, responsibilities include implementing and supporting VOIP and UCC projects, along with providing Level 2 support for critical incidents. Prior experience at Groupe Jolimont involved managing technical support for direct communication tools as a Gestionnaire Téléphonie, ensuring operational efficiency and user support. As a NOC Expert and NOC Analyst at VOO from February 2016 to August 2018, Charles contributed to the management of complex incidents and the overall operational performance of the Network Operations Center. Earlier experience includes a role at Infrabel focusing on digital signage projects. Charles holds a Bachelor's degree in Computer Networking and Telecommunications from Haute Ecole en Hainaut and an ITIL® Foundation Certificate in IT Service Management.