Antonella Gaetano

Antonella Gaetano is a seasoned professional with extensive experience in service management and process optimization within the telecommunications sector. Currently serving as Service Manager & Processes B2B at Wind Tre, Antonella defines requirements for new Fixed Network Services aimed at corporate customers, facilitates relationships between Technology Operations and IT, and applies Six Sigma methodologies for continuous improvement initiatives. Antonella's background includes roles as a Consultant Specialist in Corporate Assurance at Wind Telecomunicazioni SpA, a Consumer Help Desk representative at Italia On Line - Libero, and a Customer Care agent at Infostrada S.p.A. Antonella holds a degree in Statistics from Università degli Studi di Torino and a diploma in Industrial Engineering from Istituto Tecnico Industriale G.B. Bodoni.