Nicole Barton

Nicole Barton has over two decades of experience in process management and improvement, currently serving as Process Manager at Broadview Networks since July 2002. In this role, Nicole focuses on identifying operational inefficiencies and implementing best practice solutions that enhance productivity and revenue, particularly in collaboration with the Inside Sales Team. Previous roles at Broadview Networks include facilitating processes for the Care organization, process training, and project management. Prior to Broadview Networks, Nicole worked as a Care Center/Quality Analyst at Network Plus, where responsibilities included addressing customer inquiries and supervising quality assurance for customer care representatives. Nicole holds a degree from the University of Massachusetts Dartmouth, completed in 1996.