Lorrana Martins

Lorrana Martins is a skilled Senior BI & Operations Analyst at Winnin since August 2021, specializing in ETL processes, data modeling in Looker Studio and Abacum, and automation of data routines to enhance reliability and efficiency. Lorrana's background includes roles as a BI & Operations Analyst and Customer Success Manager, where contributions involved the integration of data sources, development of executive dashboards, and strategic client engagement. Previous experience includes positions at Passei Direto focusing on user relationships, and Estante Mágica, where Lorrana excelled in training and development for the Customer Success team. Lorrana holds an MBA in Digital Business from USP/Esalq, alongside specialized qualifications in Customer Experience and a Bachelor's degree in Advertising.