Gilmar Oura

Gilmar Oura is an experienced Infrastructure Analyst currently working at Winover Contact Center since February 2024, focusing on infrastructure improvements and high-availability monitoring for both Cloud and On-Premises environments. Previously, Gilmar worked at Stefanini Brasil for eight years, initially as an Electronic Data Interchange Analyst, and later as an Infrastructure Analyst, where responsibilities included supporting Microsoft Dynamics platforms, SQL Server, and ensuring application reliability. Additional experience includes IT support roles at Apollo Language Centre, Penso Tecnologia, and Universidade de Mogi das Cruzes, with a strong foundation in network infrastructure and technical support. Gilmar holds degrees in Computer Networks and various certifications in Windows and Linux administration, as well as SQL Server Database Administration.