Ozcan Asilturk

Ozcan "John" Asilturk is a seasoned professional with extensive experience in the financial services industry. Currently serving as a Contact Center Quality Analyst at Wintrust Financial Corporation since August 2020, Asilturk provides comprehensive reports to Executive Leadership, reviews call survey data, and develops processes to enhance customer interactions. Prior to this role, Asilturk was a Senior Production Coordinator at Capital One from January 2013 to January 2019, where responsibilities included analyzing financial statements, underwriting loan applications, improving operational efficiencies, and supervising team-building initiatives. Asilturk holds a degree in Business Management and Accounting from DePaul University, earned between 2002 and 2007.