Presales Engineer (f/m/d)

PreSales Engineer (f/m/d)

Wire is seeking a talented and motivated individual to step into the role of Presales Engineer. This role is a part of the Services Delivery & Solutions team at Wire. Wire is delivering a cutting-edge collaboration platform to the marketplace. The platform is focused on E2EE communication (chat, calling) and is rapidly taking a huge step forward with a full featured file-sharing offering as well.  As our business grows we are expanding and refining our commercial organization.

WHO WE ARE

Wire is the leading end-to-end encrypted communication platform, trusted by businesses, critical infrastructure providers, and governments worldwide. We prioritise privacy as a fundamental right, delivering the most secure communication experience across various industries. Our cutting-edge encryption technology and robust security measures have made us a trusted partner in the technology, finance, healthcare, and government sectors. Furthermore, the platform is adding a sophisticated suite of file-sharing functionalities. The Presales Engineer role will need to fully grasp the technologies, deployment processes, and purchase considerations of customers in order to help Wire’s commercial organization accelerate business success.

If you're passionate about redefining secure communication and collaboration and you want to be part of an innovative team, join us as a Presales Engineer. Together, let's build a world where privacy and security shape the future of communication.

GENERAL INFORMATION

• Employment Type: Permanent

• Role: Presales Engineer

• Previous working experience: >3 years

• Working hours: full-time

• Working Location: Paris or Remote in France

• Reports to: VP,  Services Delivery & Solutions

• Desired start date: As soon as possible

YOUR CHALLENGE AT WIRE

The Presales Engineer plays an important role in Wire’s Commercial Organization. As a Presales Engineer, you will support the sales process by providing in-depth technical expertise and guidance during customer engagements. An additional challenge and opportunity in this role is that it will involve some sales responsibilities. The winning candidate for this role will be willing and able to handle inbound sales leads, demos, sending pricing offers to prospective customers. Wire is developing some of the most advanced encrypted communications solutions that are available. Customers come to Wire to find secure and innovative solutions for protecting their most sensitive information. Therefore you will need to develop a deep understanding of Wire’s products and technologies so that you can help the Sales Team articulate the benefits of Wire’s product portfolio. You will overcome technical objections that may be presented as obstacles or challenges during the sales process. This means that the ability to clearly articulate complex ideas is crucial to winning new business opportunities and helping Wire grow. 

Wire offers both SaaS deployments for customers and on-premises deployments that include the entire server-client architecture. Wire‘s end-user applications span iOS, Android, Windows, Mac, and a web-application. The Presales Engineer will help prospective customers understand the benefits of these deployment options and thus strengthen the value proposition of Wire’s product portfolio and lead to success in acquiring new customers.

RESPONSIBILITIES

• Develop and maintain a deep understanding of Wire’s technical architecture and capabilities.

• Support Sales meetings with technical- and product expertise and deliver presentations.

• Evaluate customer use cases for fit with Wire products and technologies.

• Respond to inbound Sales leads.

• Lead Sales meetings & demos.

• Send pricing proposals to prospective customers and take new business opportunities across the finish line into successful customer relationships.

• Lead complex technical discussions regarding Wire’s technology, security, features & functionality, and integrations.

• Assist in the preparation of RFPs and RFIs by providing technical insights and responses.

• Work closely with the Product and Engineering teams to address customer requirements and feedback.

• Quickly develop a deep understanding of the full technology offering, including E2EE communications and secure file sharing.

• Overcome technical objections from customers.

• Deliver Wire product demonstrations.

• Explain Wire’s On-premises deployment process and requirements.

QUALIFICATIONS

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 2+ years as a successful Pre-Sales Engineer / Solutions Consultant OR 5+ years in a Professional Services/Consulting role that is client-facing and involves sales scenarios.
• Proven experience as a Presales Engineer or in a similar technical pre-sales role.
• Full professional fluency in French and English languages.
• International experience, supporting customers and coworkers in diverse and global settings.
• Solid understanding of software development methodologies (Agile, Scrum, etc.).
• Excellent problem-solving skills with the ability to think critically and analytically.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Willing to travel to customer locations throughout the assigned region.

WHY WIRE?

• Join a market-proven (>1,000 customers) company and drive Wire to become the worldwide market leader.

• Enjoy a yearly education budget of 1000 EUR to strengthen personal capabilities.

• With an Urban Sports Club subscription, stay balanced and mentally and physically healthy!

• Enjoy the flexibility of working from anywhere in France, with the option to visit our beautiful office in the heart of Paris or Berlin whenever needed or desired.

• Participate in regular team and company events, designed to foster connections and collaboration, whether you're working remotely or in the office.

• Wire is an equal opportunities employer and does not discriminate on the grounds of gender, civil status, family status, sexual orientation, religion, age, disability, or race.

If you are a Presales Engineer with a proven track record of supporting sales growth, we encourage you to apply and join our dedicated team at Wire. Together, we will shape the future of Wire through an unwavering commitment to quality and innovation.

CONTACT:

Have we caught your interest? Apply here or send your CV or questions to jobs@wire.com

We look forward to hearing from you!