Faysal al Mamun

KYC Operation Analyst at Wise

Faysal Al Mamun is a Junior Research Fellow at the University of Tartu since September 2023 and also serves as a Business Due Diligence Agent and Customer Support Associate at Wise since April 2023. Previously, Faysal held the position of Shift Lead at Wolt, managing retail operations and improving processes from May 2022 to April 2023, after working as a Grocery Associate earlier in 2021. Faysal's experience includes serving as Assistant Operations Manager at Lubnan Consortium Ltd., where responsibilities encompassed staff performance oversight, inventory management, training, and customer service. Faysal began a career in process improvement as a Lean Officer at Hirdaramani Group, utilizing Lean tools and techniques to enhance operational efficiency from January 2016 to November 2018. Faysal holds a Master of Science in Applied Measurement Science from the University of Tartu and has participated in a short-term scientific mission focused on wastewater at Aarhus University. Additional education includes coursework at Stockholm University in environmental science.

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