Sebastian Filgueira-Gomez

Sebastian Filgueira-Gomez is a dedicated customer service professional with extensive experience in customer success and support roles. Currently serving as a Customer Champion at Wistia since May 2018, Sebastian focuses on enhancing client experiences. Previously, at ThriveHive from September 2016 to June 2017, responsibilities included onboarding new customers and utilizing Zendesk for effective issue resolution. Earlier in the career, Sebastian worked at the Royal Sonesta Hotel Boston in front desk positions from June 2014 to September 2016, where exceptional guest service and efficient multitasking were key functions. Sebastian holds a Bachelor’s Degree in General Business Administration and Management with a minor in International Relations from the Questrom School of Business at Boston University, completed in 2015.