Hannah Mcknight

Digital Community Manager at WIT Fitness

Hannah McKnight has a diverse work experience starting with their role as a Temporary Works Design Engineer and Site Engineer at Skanska from 2017 to 2018. In these positions, they gained valuable engineering skills and experience working on large-scale projects such as the Crossrail and Humber Feeder 9 tunnelling project.

Later, they joined WIT Fitness in 2019 and held various roles including Retail Assistant, Coach, Customer Service Consultant, Customer Service Manager, and International Site Manager. In these roles, they demonstrated strong customer service skills, managing teams, implementing cross-functional initiatives, and supporting and engaging with global consumers. Hannah also actively contributed to the WIT Fitness community by teaching group classes, maintaining member relationships, and representing the brand.

Currently, they are working at R.A.D® as the Community Manager and Customer Service Lead. As the Community Manager, they are responsible for managing the online community and ensuring its growth and engagement. Hannah also leads the customer service team, ensuring excellent customer experiences.

Overall, Hannah's work experience reflects their expertise in community management, customer service, and engineering, showcasing their versatility and dedication to delivering exceptional results in various roles.

Hannah Mcknight pursued their education starting from 1999 to 2013 at Notting Hill and Ealing High School for Girls. However, the information does not specify any degree or field of study that they completed during this period.

From 2013 to 2019, Hannah attended Loughborough University where they obtained an MEng in Civil Engineering with a specialization in Structural Engineering.

In addition to their formal education, Hannah holds a certification as an American Red Cross Certified from the American Red Cross. Unfortunately, no details regarding the month or year of obtaining this certification are provided.

Links

Previous companies

WIT Fitness logo
Skanska logo

Timeline

  • Digital Community Manager

    September, 2021 - present

  • Community & Events Manager at WIT Fitness

    February, 2022

  • International Site Manager

    April, 2021

  • Customer Service Manager

    June, 2020

  • Customer Service Consultant

    February, 2020

  • Coach

    July, 2019

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