Lauren Rosen

Lauren Rosen is an experienced Customer Support and Success Manager with a strong background in managing customer relationships from initiation to full deployment. Currently at Vector, Lauren leads customer check-in calls and developed a health scale SOP to assess customer satisfaction. Previously at Ambassador Software, Lauren resolved customer issues and supported clients in optimizing their referral marketing programs while onboarding new clients. Early experience includes providing support at CrowdRise by GoFundMe and engaging voters as a canvasser for political campaigns. Lauren also has a unique blend of experience in the veterinary and memorial service sectors, demonstrating professionalism and sensitivity in high-stress environments.