Carla Gabriel

Customer Care Team Lead at Wix

Carla Gabriel possesses a diverse professional background with extensive experience in customer care and social media analysis. At Wix.com, Carla serves as a Customer Care Team Lead, previously holding positions in Advanced Billing and Advanced Technical Support. Carla's tenure at Accenture included roles as a Social Media Payment Analyst and a Social Media Risk Analyst focused on the Portuguese market for Facebook. Additionally, Carla has experience as a Childcare Worker in Ireland and as a Customer Service Representative Team Lead at Telefônica Brasil. Carla holds a CIPD Certificate in Human Resource Practice from Dorset College Dublin and an Advanced English - C1 degree from Active Learning Language.

Links

Previous companies

Vivo (Telefônica Brasil) logo
Accenture logo

Org chart

Timeline

  • Customer Care Team Lead

    August, 2020 - present

  • Advanced Billing -tier 2

    June, 2020

  • Advanced Technical Support

    April, 2020