Ira Tymoshchuk is an experienced professional currently serving as a Tech Customer Care Expert at Wix.com since April 2021, where responsibilities include communicating with users, building relationships, troubleshooting issues, and analyzing user behavior to enhance customer satisfaction. Prior to Wix.com, Ira worked as a Recruiter at Hexa LLC, focusing on sourcing IT specialists, and held the role of Analyst in Executive Search at WE Partners. An early career internship as a Researcher at АНКОР provided foundational experience in recruitment. Ira holds a Master's degree and a Bachelor's degree in Language Interpretation and Translation from Borys Grinchenko Kyiv University.
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