Ed Miller

Ed Miller worked as a Program Director, Client Engagement at WizeHive from March 2023. Ed was responsible for creating customer segmentation, developing a migration strategy, and determining customer update sequencing. Prior to that, they served as the Director of Client Onboarding and Implementation, where they restructured the department and provided leadership to a team of 13 staff members. Before that, they worked as a Customer Success Manager, focusing on nourishing client relationships and guiding the customer journey. Lastly, Ed was an Implementation Project Lead at WizeHive, where they acted as a go-to expert for clients during the onboarding process, managed customer relationships, and facilitated communication between clients and internal stakeholders. Prior to joining WizeHive, Ed worked as a Program Manager at the Fairmount Park Conservancy, where they implemented marketing strategies and created new programs for historic properties.

Ed Miller has a Bachelor of Science (BS) degree in Business from Bloomsburg University of Pennsylvania. Ed also holds a Master of Business Administration (MBA) degree in Business from Capital College, Pennsylvania State University. Additionally, they have obtained various certifications in subjects like customer success management, content marketing, video production and editing, and data visualization storytelling.