Andre Valentine

Andre Valentine is an experienced Desktop Support professional with a career spanning over 15 years in the IT industry. Currently serving as a Desktop Support Associate at Deutsch Family Wine & Spirits since September 2019, Andre has previously held positions at Pernod Ricard as a Desktop Support Analyst II and at the Royal Bank of Scotland as a Desktop Support Analyst, where involvement in the Windows 7 Migration Project took place. Andre's expertise includes providing hardware and software support, managing incident and request ticket coordination, and maintaining SLA requirements. Additional experience includes technical support roles at Deutsche Bank and CompuCom, where support for market data applications such as Bloomberg and Reuters was provided. Andre began the career with an internship at Symbio Technologies focusing on hardware and network configurations and holds a Bachelor's degree in Management Information Systems and Services from Monroe University.