Ajay Kumar

Ajay Kumar is a seasoned professional with extensive experience in digital transformation and operational excellence across various industries. Currently serving as a Digital Transformation Consultant (Group Manager) at WNS since September 2025, Ajay previously held the position of Manager Process Excellence at TP, where focus was on identifying TAP (Technology, Analytics, Process Excellence) opportunities. With a solid background as a Business Consultant at Genpact, a Subject Matter Expert at SE2, LLC, Sr. Auditor at NTT DATA, and Performance Improvement Coach at HCLTech, Ajay has managed teams and executed projects that enhance efficiency, reduce costs, and improve customer experience using Lean Six Sigma methodologies. Educational qualifications include an MBA in Human Resources Management from Sikkim Manipal University and a BA in Sociology from Chatrapati Sahuji Maharaj Kanpur University.