Luis Fernando Trueba Plaza

Luis Fernando Trueba Plaza's work experience begins in 2012 as an Activity Instructor at the Youlbury Scout Activity Centre, where they provided leadership and excellent customer service while delivering various activity sessions. From 2018 to 2019, they worked as a Bilingual Customer Service Representative at CPM International. In 2019, they joined Booking.com as a Customer Service Representative, where they managed customer queries and complaints. In 2021, they worked as a Technical Support Engineer at Landbot, where they researched and provided solutions to technical issues for customers. From 2022 to 2023, they served as a Technical Support Lead at Platinium Group SAM. Currently, in 2023, they hold the role of Integration Support Specialist at Woffu.

Luis Fernando Trueba Plaza began their education at the Pontificia Universidad Católica del Ecuador in 2015, where they pursued a degree in Communications. Luis Fernando completed their studies in 2017.

Luis Fernando further expanded their education by enrolling at the Universitat Oberta de Catalunya in 2018. Over the course of three years, from 2018 to 2021, Luis Fernando studied Tecnicatura, focusing on the development of web applications.

In addition to their formal education, Luis Fernando also obtained several certifications. In November 2020, they received a certification in Customer Service: Call Control Strategies from LinkedIn. In June 2020, they obtained a certification in Relational Database Design from Udemy. In May 2020, they also completed a certification in HTML5 Essentials for Beginners, also from Udemy.