Rachel Sims

Rachel Sims is a dedicated professional with extensive experience in customer service and documentation management. Currently serving as a Senior Customer Service Representative at Wolters Kluwer Lien Solutions since March 2023, Rachel previously worked at Unisearch, Inc. as a Customer Service Representative, where responsibilities included navigating and managing client documentation while ensuring exceptional service. Prior roles include Recording Specialist at Thurston County and Quality Control Manager at CORPSMART. Rachel holds a Bachelor's degree in Visual Art & Design from The Evergreen State College and also attended St. John's College.