Kelly R. is an experienced IT Operations Analyst II at Wolverine Advanced Materials since May 2022. Prior to this role, Kelly worked as an IT System Support Analyst at Ford Motor Company from October 2015 to February 2018, providing 24/7 support for a payroll, timekeeping, and work order tracking system for 54,000 hourly workers across 26 plants in the US and Canada. Kelly's earlier experience includes serving as a Client Support Analyst at CareTech Solutions from September 2011 to December 2014, during which time Kelly resolved over 12,000 calls and tickets annually for healthcare personnel and oversaw the Help Desk Remedy Ticketing System. Kelly holds a Bachelor of Business Administration in Business Information Technology from Walsh College, completed between 2009 and 2011.
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