Philip Festa

Philip Festa is a seasoned professional with extensive experience in customer experience consulting, business development, and management consultancy. Currently serving as New Business Director at CP2 Experience and Business Development Director at The Leadership Gallery, Philip Festa has a proven track record in customer experience strategy, insight research, and behavioral change communication. Previous roles include Advisory Consultant at SteadyPay, Director of Non Executive Engagement at Huntswood CTC Limited, and Director, People Learning & Development at Huntswood. With earlier positions at dunnhumby, MSB, and British Airways, Philip Festa has developed expertise across various sectors including telecoms, financial services, and retail, and has contributed to significant improvements in governance and customer advocacy throughout their career.