Shub Sharma has a diverse work experience in the field of IT and customer service. From 2014 to 2018, Shub worked at Global TriTech as an Information Technology Support Engineer, providing extensive support to end users with various operating systems, hardware, and software. Shub also had responsibilities in remote software installation and configuration, as well as user account management.
From 2018 to 2021, Shub worked at Singapore Airlines as a Duty Manager. In this role, Shub supervised check-in agents, catering, baggage, and other teams while also addressing customer concerns. Shub utilized strong communication skills to interact with customers and cross-functional departments to meet company and customer needs. Shub also ensured compliance with travel policies, including valid documentation requirements, customer and employee safety, and customer satisfaction.
Currently, Shub is working at Wonder as a Senior IT Associate and then as a Senior Associate, Systems Administrator. The start date for Shub's roles at Wonder is not provided, but the chronological order suggests that this position is the most recent. The responsibilities and duration of these roles are not provided.
Shub Sharma obtained a Bachelor's degree in Computer Information Systems from DeVry University between the years 2013 and 2017.
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