Michael P.

Michael P. currently serves as the Onboarding Manager at Wonders since April 2023, having previously worked as an Onboarding Specialist at Abound from September 2021 to July 2022. Michael has extensive experience in client relations, onboarding, and customer success, achieving impressive metrics such as a 98% customer satisfaction rate at KF Tea Franchising LLC and a 95% completion rate for daily upload requests at Abound. With a background that includes roles in health care management and administrative support, Michael demonstrates strong capabilities in streamlining processes, enhancing operational efficiency, and building lasting client relationships. Michael holds a Bachelor of Arts in Media Studies and Chinese from Hunter College and is a graduate of Nucamp Coding Bootcamp.