Mark Garland

Mark Garland is an accomplished Senior Experience Designer at Woolworths Group, specializing in advocating for customer needs within technical and business constraints. With a diverse background, Mark has held significant roles such as Experience Strategy Director at dentsu Aotearoa and Senior Experience Strategist at Digital Arts Network Aotearoa New Zealand, where responsibilities included driving customer experience improvements and conducting research. Previous positions included marketing roles at various organizations, including Frucor Suntory and Westpac New Zealand, focusing on strategy, communications, and consumer insights. Mark holds multiple degrees in marketing and strategic management from reputable institutions, complemented by certifications in eMarketing and brand strategy.