Shammi Akther

Shammi Akther is an experienced IT and customer service professional currently serving as a Service Officer at Service Australia since January 2024. With a diversified background, Shammi has held positions such as Help Desk Support Engineer at Impressive Tech Managed Services, Customer Service Front Team Member at Woolworths, and Desktop Support Engineer with Green Light Worldwide for the Department of Health. Previous experience includes a Support Worker role at Langford Support Services, a Help Desk Technician position at TasTafe, and various customer service roles. Educational qualifications include a Bachelor's degree in Information and Communication Technology from the University of Tasmania and multiple diplomas and certificates from TasTAFE in the same field.