Kel Vin Gan

Kel Vin Gan is an accomplished professional with extensive experience in customer service, operations, and engineering roles. Currently serving as the Customer Service Department Lead at Smardt Chiller Group, responsibilities include mentoring a high-performance team and improving the sales-to-manufacturing order process. Previous roles include Customer Service Coordinator at Rectifier Technologies, where Kel contributed to the management of R&D projects and operational improvements, and Hardware Support Engineer at Conect Enterprises Pty Ltd, focusing on technical support and installation of large format printers. Additionally, experience includes volunteering as an IT Support/Operations Assistant at Planetshakers, serving as a Field Service Engineer at EEC Extech Electronics Co., and working as a Failure Analysis Engineer at Western Digital. Educational background includes a Bachelor of Engineering (Hons) in Electrical and Electronics Engineering from Sheffield Hallam University and a Diploma in the same field from Tunku Abdul Rahman University College.