Paul Roberts

Senior Director, Education And Market Development at Word & Brown

Paul Roberts has a diverse work experience spanning multiple roles and industries. Paul started their career as a Shared Services Specialist at Word & Brown General Agency in 2006. Paul then worked as an Executive Assistant, where they supported the Executive Vice President and handled various tasks such as website maintenance, employee liaison, and customer service. In 2011, Paul transitioned to an Operations Specialist role at the same company, where they continued to provide support and assistance in various operational areas. In 2012, they became a Product Marketing Manager, focusing on marketing strategies and product development. In 2016, they were promoted to Director of Education, responsible for managing the compliance division and leading the Compliance Support Team. Paul was later promoted to Senior Director, Education and Market Development, where they championed education initiatives, developed and instructed courses, and hosted a company podcast. Throughout their tenure, Paul actively participated in industry associations and served as Vice President of Professional Development for the Orange County Association of Health Underwriters. Prior to their time at Word & Brown, Paul had a summer internship at Mattel, Inc., where they provided project development support for Barbie development. Overall, Paul has gained extensive knowledge and experience in compliance, education, marketing, and operations across various industries.

Paul Roberts completed their Bachelor's Degree in Business Management from California State University, Fullerton, from 2007 to 2015. Prior to that, they attended California Institute of the Arts from 2005 to 2006, where they pursued Character Animation, although it is unclear if they obtained a degree in that field. Additionally, Paul has obtained certifications, including the Registered Employee Benefits Consultant (REBC) from NABIP in October 2021 and the Accident and Health Agent - California from the California Department of the Insurance in July 2016.

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