Scott Diehl

Vice President Of Technology & Innovation at Word & Brown

Scott Diehl has a diverse work experience spanning various roles and companies. Scott started as a Small Group - Account Service Representative at Blue Shield of California, where they provided support to brokers and enrolled and serviced small groups. Scott then joined BrightBulb Solutions as a Sr. Product Manager before founding their own insurance agency, PLH Insurance Agency, where they served as the Owner. At PLH Insurance Agency, they built a website, integrated a quote engine, and won prestigious accounts. Diehl later worked as a Regional Sales Manager at Word & Brown General Agency, leading a sales team and exceeding premium growth goals. Scott then moved on to become the Vice President of Product Management at Word & Brown, where they oversaw software and insurance product strategy, implemented Salesforce CRM, and won key partnerships and contracts. Diehl's most recent role at Word & Brown is Vice President of Product & Digital Strategy, where they manage a technology product portfolio, vendor and carrier relationships, and aims to digitize paper-intensive processes.

Scott Diehl completed their Bachelor of Science (BS) in Psychology (Pending) from UC Santa Barbara, from 1994 to 2001. Prior to that, they obtained a Diploma in General Studies from Glendora High School, from 1991 to 1994. In addition to their formal education, Scott has also obtained several certifications, including being a Pragmatic Marketing Certified - Price (PMC-IV) from Pragmatic Institute (Pragmatic Marketing + TDI) in July 2019. Scott also holds expertise in English, with a score of 91/100 from Duolingo in July 2018. Scott has multiple certifications from Pragmatic Marketing, including Pragmatic Marketing Certified - Build (PMC-III), Pragmatic Marketing Certified - Focus (PMC-II), and Pragmatic Marketing Certified - Foundations (PMC-I), all obtained in March 2015. Additionally, they have a certification as a Covered California Insurance Agent from Covered California in October 2013.

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