Fahim Latif

Fahim Latif's work experience begins in 2006 as a Salesperson at Game Retail Ltd., where they participated in store rollouts and attended trade shows. Fahim then worked as an eService Publisher at Fuji Xerox Australia from 2009 to 2015, focusing on providing online support in multiple languages. In 2015, Fahim served as a Client Success Manager at White SEO - A Google Partner. Currently, Fahim is working at Workable, where they have held various roles since 2016, including Senior Customer Support Specialist and Customer Support Team Lead. In their current role, Fahim excels at delivering fast and effective customer support, receiving high customer satisfaction ratings.

Fahim Latif completed a Master of Business Administration (MBA) degree from Quantic School of Business and Technology in 2018. In 2014, they also completed a User Experience Design Course from General Assembly. Prior to that, they obtained a Bachelor's Degree in E-Business & IT Management from the University of Technology Sydney between 2004 and 2008. Additional certifications include various customer service-related courses from LinkedIn, as well as marketing, accounting, finance, and microeconomics courses from Smartly by Pedago, LLC in 2017. Fahim has also obtained certifications in Employee Health and Wellness and How To Prioritise Like A Pro from the Workable Learning Centre, both in 2023.