Patrick Mahon

Customer Success Manager at Workato

Patrick Mahon has a diverse work experience spanning multiple industries. Their most recent role is as a Customer Success Manager at Workato, starting in July 2022. Prior to that, they had a long tenure at WalkMe™, where they held the positions of Digital Adoption Consultant and Customer Success Manager from April 2017 to June 2022.

Before joining WalkMe™, Patrick worked at Power2Motivate as the Head of Customer Success for seven years, managing Customer Success Managers, identifying revenue growth opportunities, and setting department goals. Patrick also gained experience at Telstra as an Account Manager, where they responded to client inquiries and developed strong client relationships.

Patrick's early career includes roles at GO Health Clubs, where they served as a Sales Manager, and Canon Australia as an Account Manager, both involving managing teams and addressing client needs. Prior to that, they worked as a Sales Manager at Arundel Hills Country Club, overseeing a sales team and preparing sales forecasts.

Overall, Patrick Mahon has a strong background in customer success, account management, and sales management, with experience in various industries and a focus on building and maintaining client relationships.

Patrick Mahon's education history includes obtaining a Diploma of Fitness in Fitness/Human Movement from TAFE NSW in 2007 and a Diploma of Small Business in Small Business from TAFE NSW in 2005-2006. In addition to their formal education, Patrick has also earned various certifications including Automation Pro I and Automation Pro II Certificates, Continuous Value Reporting Badge, GEARS - Starting Your Enterprise Automation Journey, Marketing Automation Badge, and Recipe Lifecycle Management Badge, all from Workato in July 2022. Patrick also obtained an Incentive Professional (IP) certification from IMA | Incentive Marketing Association in July 2014.

Links

Timeline

  • Customer Success Manager

    July, 2022 - present