Keng Chiang Tan

Keng Chiang Tan is a seasoned professional with extensive experience in technical support, customer success, and training across various prominent technology companies. Currently serving as a Trainer at Workday since November 2020, Keng contributes to the growth of a global community of Workday professionals. Previous roles include Escalation Manager at MicroStrategy, where Keng managed customer support escalations, and Customer Success Manager at SAP, focusing on customer satisfaction in the Asia Pacific region. Keng's earlier experience includes key positions at Oracle, PeopleSoft, and Frontline Technologies, where expertise in product support and technical architecture was developed. Keng holds a Bachelor of Science in Computer Science from the National University of Singapore and a Specialist Diploma in Gerontology from Temasek Polytechnic, alongside various educational achievements.