Lily Reynolds

Lily Reynolds is a seasoned professional in customer success and public relations, currently serving as a Senior Manager of Customer Success at Workday since November 2025. Prior to this role, Lily held various positions at Paradox from April 2019 to November 2025, advancing from Client Success Specialist to Client Success Director. Previous experience includes an Operations role at RetailMeNot and a freelance Public Relations Specialist position with The ShareLingo Project. Between August 2013 and June 2016, Lily worked at the SPR Agency as an Account Executive, focusing on writing, media pitching, and social media management. Early career experiences include an internship at The College Times and operational support for Phoenix Fashion Week. Lily holds a Bachelor of Arts degree in Journalism and Mass Communications with a concentration in Public Relations and Spanish from Arizona State University, completed in 2014.