Rose McGuigan

Rose McGuigan has extensive experience in customer operations and support services, currently serving as the Director of Customer Care at Workday since April 2021, where management of a global technical support organization is a key responsibility. Previous roles include Support Services Leader at PowerSchool and multiple positions at Symantec, notably Director of Customer Operations, where oversight of 24/7 operations and critical customer escalations were managed. Additional roles at Brightmail, Inc., Cengage, and Research Institute of America further highlight Rose McGuigan's project management and client-focused skills. Rose McGuigan holds two Bachelor's Degrees in International Relations and Affairs, and International Business from Ramapo College of New Jersey, along with a Project Management certification from UC Berkeley Extension.