Rick O'Neill

Rick O'Neill has a diverse range of work experience spanning over three decades. Rick has held various roles in different companies, showcasing their expertise and adaptability.

Rick started their career as an Operations Liason at Shearson Lehman Brothers in 1990. Rick later transitioned to Keyport Life Insurance Company, where they worked as an Administrative Support in the Special Markets division.

In 1993, Rick joined John Hancock Life Insurance Company (U.S.A.) as a Customer Correspondence Representative. Rick then returned to Keyport Life Insurance Company in 1995, taking on the role of a Business Service Representative in Administrative Operations. During this time, they provided customer and broker support, supervised annuity system pricing, and ensured accuracy in financial disbursements.

In 1997, Rick became a Business Systems Analyst in the Ecommerce Group at Keyport Life Insurance Company. Rick was responsible for researching, analyzing, and supporting broker dealer proprietary valuation and commission reporting systems. Rick also developed strong relationships with internal and external business partners to ensure project success.

Rick joined Sun Life Financial in 2001 and held several positions within the company. As a Lead Business Systems Analyst, they collaborated with broker dealers and internal teams to implement data processing solutions. As a Senior Business Systems Manager, they led a team responsible for delivering multiple project initiatives. Finally, as an Associate Director, Rick managed a team of talented Systems Analysts, prioritized project demands, and performed scope analysis.

In 2012, Rick moved to Globoforce as a Senior Account Manager, where they utilized their skills in account management and client relations.

Currently, since 2017, Rick is employed at Workhuman as the Ecommerce Strategy & Client Relations Manager. Rick plays a crucial role in shaping the future of work by connecting culture to shared purpose through Workhuman's integrated Social Recognition and continuous performance management platform.

Overall, Rick O'Neill's work experience demonstrates their ability to adapt to new environments, build strong relationships, and contribute effectively to various aspects of business operations.

Rick O'Neill obtained a Bachelor of Science degree in Economics from Northeastern University, where they studied from 1989 to 1994. Rick also completed a Business System Analysis & Leadership program at the Sun Life Global Learning Center. In addition, Rick has obtained certifications such as AAPA Associate, Annuity Product and Administration and Level 1 Fundamentals of Life and Health from LOMA, as well as PCS Professional Customer Service and Series 6 (Inactive) from FINRA.