Nidheesh Narayanan

Nidheesh Narayanan is a Global Infrastructure Access Specialist in Telecom at Workplace Options, a position held since February 2018. In this role, Nidheesh serves as a Subject Matter Expert on global access methods, manages client access assignments, and oversees a comprehensive global database. Responsibilities include maintaining a toll-free number inventory, managing client escalations, and coordinating service quality with global providers. Prior experience includes roles as a Senior Analyst and Analyst in Network Advisory Services at ISG, where Nidheesh performed detailed data analysis and supported process improvements, along with a senior associate role in pre-sales at Accenture focusing on telecom RFQs. Notable earlier positions include consulting for Tangoe and Symphony Teleca, and serving as an MIS Executive at C-Cubed Solutions, where data management for decision-making was key. Nidheesh holds a BCom in Commerce from Mahatma Gandhi University.