Chelsea Croxford is an account manager at Workpointe and has over two years of experience in the retail furniture industry. Chelsea previously worked as an interior designer at Bassett Furniture Industries, Inc. from September 2016 to June 2018.
At Bassett, Chelsea was responsible for building meaningful and long-term customer relationships in a retail environment. Chelsea maintained comprehensive knowledge ranging from furniture construction to design trends and space planning. Chelsea was also responsible for identifying and communicating key responsibilities and practices to ensure the brand promoted design excellence and teamwork to achieve desired business results. Additionally, Chelsea managed client projects with clear descriptions of details and requirements for ordering, accounting, installation, and warehousing teams.
During their time at Bassett, Chelsea created a design template for client presentations which resulted in an average 32% increase in sales. Chelsea also has experience in retail and interior design responsibilities, including presenting space planning, fixture, and experiential design in the retail environment, offering in-home services, assisting in store design and visual merchandising experience, and using resources efficiently to meet deadlines.
Chelsea is flexible in their personal viewpoints and positions to support the desired aesthetic in each client's design. Chelsea is also able to clearly outline installation details for white glove services. Additionally, they continually complete backlog updates, invoicing, and installation scheduling.
Chelsea Croxford attended the Savannah College of Art and Design, where they earned their Bachelors in Fashion with a focus in Fashion Design.