Carol Ann Smith

Carol Ann Smith has over 8 years of work experience. Carol Ann began their career in 2012 as the General Manager at Calumet Photographic | C & A Marketing, where they led a team with performance driven leadership, resulting in revenue growth of the professional photography service and sales business. Carol Ann also established Performance Expectations, Operations Analysis, a Rental Program, and a Customer Training Program. In 2014, they moved to ABC Imaging as the Manager of Client Services. In 2019, they joined Orion as the Manager of Customer Success and later took on the role of Customer Success Manager. Currently, they are the Client Outcomes Manager at WorkRamp, where they partner with customers to accomplish their enablement goals.

Carol Ann Smith completed a Certification from Gainsight in 2018, which included courses in CSM 101, CSM 201, and CSM 301. Carol Ann also obtained a Bachelor of Fine Arts (BFA) from the Maryland Institute College of Art in Photography. In December 2021, they obtained a CCSM 2 certification from SuccessHACKER.